Terms of service

Date of Last Revision: June 1st, 2025

Terms & Conditions – The Wellness Culture
Last Updated: April 2025

Please read these Terms and Conditions ("Terms") carefully before using the website the-wellness-culture.com (the “Site”) operated by The Wellness Culture (“Company,” “we,” “us,” or “our”). By accessing or using this Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any portion of these Terms, you must not use this Site or purchase our products.

1. Research Use Only
All products sold by The Wellness Culture are strictly intended for laboratory research purposes only. They are not for human consumption, not for medical use, and not for veterinary use.

By purchasing from this Site, you represent and warrant that:

  • You are at least 21 years of age.

  • You are a qualified individual or entity with the necessary knowledge and equipment to safely handle research chemicals.

  • You understand the potential risks associated with the misuse of research compounds.

  • You assume full responsibility for the handling, storage, and disposal of any materials purchased from The Wellness Culture

We do not authorize the use of any product for diagnostic or therapeutic purposes in humans or animals.

2. Ordering

  • You must be 21 years of age or older to place an order on this Site.

  • All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion.

  • By placing an order, you certify that the products will be used solely for research purposes and in compliance with all applicable laws and regulations in your jurisdiction.

3. Payment

  • All payments are processed securely through authorized third-party payment processors.

  • The Wellness Culture does not store or have access to full credit card, debit card, or bank account information.

  • Orders will not be processed or shipped until payment has been successfully received and verified.

4. Shipping

  • Orders are typically processed within 1–2 business days.

  • Shipping times may vary based on location, carrier, and customs processing.

  • We are not responsible for delays caused by third-party carriers or customs authorities.

  • It is the buyer’s responsibility to be aware of and comply with all applicable import laws and regulations.

  • We are not liable for packages seized, delayed, or rejected by customs.

5. Returns & Refunds

  • Due to the sensitive nature of our products, all sales are final.

  • Refunds may be issued at our sole discretion in cases involving incorrect, defective, or damaged products.

  • Customers must contact support@the-wellness-culture.com within 7 calendar days of delivery to report any such issues.

  • We reserve the right to request supporting documentation or photographic evidence in order to assess refund requests.

6. Limitation of Liability
To the maximum extent permitted by law, The Wellness Culture shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or misuse of any product sold on this Site. All products are provided “as is” and without warranties of any kind, express or implied.

7. Indemnification
You agree to indemnify, defend, and hold harmless The Wellness Culture, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of the Site or any product purchased from it

  • Your violation of these Terms

  • Your violation of any applicable laws or regulations

8. Modifications to Terms
We reserve the right to update, modify, or revise these Terms & Conditions at any time, without prior notice. Any changes will become effective upon posting on this page. Continued use of the Site after such changes constitutes your acceptance of the updated Terms.

9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert Your State, if applicable], without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located within the applicable jurisdiction.

10. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact:

The Wellness Culture
Email: support@the-wellness-culture.com
Website: https://the-wellness-culture.com