privacy policy

Last updated: June 1st, 2025

Privacy Policy – The Wellness Culture
Last Updated: April 2025

This Privacy Policy describes how The Wellness Culture (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, The Wellness Culture (the “Site”), place an order, or otherwise interact with our services. By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping and billing address, and other information provided when placing an order or contacting us.

  • Transaction Details: Records of products purchased, payment method (processed securely by third-party providers), and order history.

  • Account Information (if applicable): Username, encrypted passwords, and preferences.

  • Technical Data: IP address, device type, browser type, operating system, referring URLs, and pages accessed on the Site.

2. Payment Processing
All payment transactions are processed through secure, third-party payment gateways. The Wellness Culture does not collect or store full credit card numbers, bank account details, or other sensitive payment information.

3. Use of Your Information
We use the information collected for the following purposes:

  • To fulfill and deliver orders

  • To process payments and send order confirmations

  • To communicate with you regarding your order or support inquiries

  • To improve our website, services, and user experience

  • To comply with legal and regulatory requirements

4. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following situations:

  • With trusted third-party service providers (e.g., payment processors, shipping providers) necessary to operate our business

  • With law enforcement or regulatory authorities when required to comply with applicable law

  • With internal employees or contractors who are bound by confidentiality and data protection agreements

5. Your Rights and Choices
Subject to applicable data protection laws, you may have the right to:

  • Request access to personal information we hold about you

  • Correct or update inaccurate or incomplete data

  • Request deletion of your personal information

  • Opt out of receiving promotional communications

To exercise these rights, please email us at support@the-wellness-culture.com We may require verification of your identity before responding to such requests.

6. Data Security
We implement reasonable physical, technical, and administrative safeguards designed to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping any account credentials confidential.

7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, monitor Site performance, and understand user behavior. You may disable cookies through your browser settings, but this may affect certain Site functionality.

8. Children's Privacy
This Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you believe that a minor has provided us with information, please contact us immediately.

9. Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:

The Wellness Culture
Email: support@the-wellness-culture.com
Website: https://the-wellness-culture.com